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5 of 5
The Animal Kingdom Lodge Concierge has become a regular stop for us, we love the resort theming and watching the animals is a joy. Unfortunately, the concierge experience was rampantly mediocre, service was very uneven and several mistakes were made. <br /><br />For example, the dedicated hot tea drinker in our party was less than happy. Apparently they arent allowed to provide actual hot water on the buffet, so the tea water is provided luke warm and not hot enough for proper steeping. The afternoon tea advertised loose-leaf tea but none was provided. This is unfortunate since I had previously perceived Animal Kingdom Lodge as a haven for the gourmet hot tea drinker! <img src="/FCKeditor/editor/images/smiley/msn/confused_smile.gif" alt="" /><br /><br />However, it wasnt all bad and a few of the staff were quite helpful. We did get a few sugarfree desserts and one of the staff even approached us to let us know that we had sugarfree muffins lying unclaimed in the refrigerator. The