Edit this Member Review. When done submit changes.
Allow readers to contact me.
brief, descriptive title:
member rating (optional):
5 of 5
<p> Knowing that this was not the high end of resorts, did not go with undo expectations. However, i was very disappointed ion the whole for our first trip, and am planning a second tript to make up for the bad experience for my family, this time in a moderate resort, hoping will be better. The check in system was down when we got there, which is not the staff's fault, but they were handling it badly. I made our reservation 10 months out, but was not granted one request that we made. They insisted they could not get us into an early room as none were available, yet people arrivng 2 hours after us were given a room? We went in May, coming from NY. It was 45 degrees when we left NY, so we obviously were not in shorts! they offered us tickets to go to a park, but with no luggage yet, and no where to change anyway, or place to put our luggage if we were able to pick it up to change, there was not much we could do. I specifically asked for early check in, as the direct flights fr