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Beach Club Concierge Review

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The Beach Club Resort, sister to the Yacht Club Resort, is known well for its relaxed and friendly “deluxe” ambiance. The soft blue exterior of the building leads gracefully into the family vacation atmosphere of the lobby. Wicker furniture offset by peach, sea green, and ocean blue tones in the carpet and upholstery offers comfortable seating, and the bouquets of fresh flowers are both inspiring to the eye and refreshing to the spirit after a long day in the parks. The floors are peach tile with carpet inserts.

Greeted by a smiling valet as we drove up to the entrance, we asked how to register for the new concierge service, and she led us through the beautiful lobby and into the elevator where she used a key to access the concierge level. The concierge lobby was a continuation of the downstairs lobby with comfortable seating, soothing colors, and beautiful flower arrangements. The lounge was cozy, smaller than any of the other concierge lounges I’ve seen, and the seating focused around a large television screen. The ambiance was very ‘homey’ with newspapers spread on the table and talk amongst guests relaxed and friendly. Our room was slightly larger than a regular Beach Club room with a slanted ceiling in one corner, painted a deeper coral than the peach in the carpet and bedspreads. There was, as well, a balcony with a sitting area. We were provided robes in the room, too.

The Beach Club has both the BEST pool, Stormalong Bay, and health club, Shipshape, imho. Between these two resort features and the delicious buffet offerings served in the concierge lounge from early morning until late at night, it would be very easy to spend a day or two playing at this resort. I found the morning buffet and early evening buffet to be highlights of the concierge service. Food was fresh, well presented, and offered a wide range of options for the picky and adventurous sampler, alike.

And, then, there is the concierge staff… From working with our itinerary planner before arrival and throughout our stay, I was continually impressed with the friendly, professional, and competent manner of this team as they worked in concert and cooperation with each other. Our special diet requests were managed expertly on the buffet, and every restaurant was contacted made aware of our dietary considerations. Never once did we need to remind or ask for assistance in having our requests met. In fact, the concierge staff was very attentive in asking how they may be of more assistance. Could it get better than that? It did… they helped us in setting up to take pictures for the Our Laughing Place and complimented us on the quality of the website. Now, that IS as good as it gets. This concierge service gets the first and only 10 out of 10 I’ve given so far. (They would have gotten it without the compliments for Our Laughing Place, though I am the first to say compliments are a very good thing; >) article edtor

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